HackerOne Subprocessors

Last Updated: February 15, 2024

To support the delivery of our Services, HackerOne Inc. ("HackerOne") (or one of its Affiliates listed below) uses service providers (each, a "Subprocessor") that may store and process Customer Data (which may contain personal data). This page provides important information about the identity, location, and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the General Terms and Conditions located at https://www.hackerone.com/terms/general or superseding written agreement between Customer and HackerOne (the "Agreement").

Third Parties

HackerOne currently uses third party Subprocessors to provide infrastructure services, and to help us provide customer support and email notifications. Prior to engaging any third party Subprocessor, HackerOne performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.

Infrastructure Subprocessors

HackerOne may use the following Subprocessors to host or store Customer Data or provide other infrastructure that helps with delivery of our Services:

Entity Name

Processing Activities

Entity Country

Amazon Web Services, Inc.

Cloud Service Provider

United States

Other Subprocessors

HackerOne may use the following Subprocessors to perform other Service functions:

Entity Name

Processing Activities

Entity Country

APIHub, Inc. (Clearbit)

Data Enrichment

United States

Amplitude, Inc.

Product Analytics

United States

Atlassian, Inc.

Collaboration

United States, Germany, Ireland, Singapore, Australia

Box, Inc.

Content Management and File Sharing

United States

Cloudflare, Inc.

Content Delivery Network and DDoS Prevention

United States

Componentlab Inc. (Outreach)

Communication

United States

Datadog, Inc.

Infrastructure Monitoring

United States

Drift.com, Inc.

Customer Service and Communication

United States

Dun & Bradstreet

Business Data/Analytical Insights

United States

Fivetran, Inc.

Data Pipeline

United States

Freshworks, Inc. 

Customer Service

United States

Gainsight, Inc.

Customer Success

United States, Ireland, Germany

Gong.io Inc.

Communication

United States

Google LLC

Business Analytics

United States

Highspot, Inc.

Sales Enablement

Ireland, United States

Intercom R&D Unlimited Company

Customer Service

Ireland, United States

Monday

Project & Work Management

United States, Israel, Australia

Onna Technologies, Inc.

Information Management

United States, Sweden

Printfection, LLC

Swag Management Platform

United States

Reachdesk LTD

Automated Gifting Platform

United States, England, Luxembourg, Ireland

Salesforce.com, Inc.

Customer Service

United States

Slack Technologies, Inc.

Collaboration and Communication

United States

Snowflake Inc.

Data Warehouse

United States

Stripe, Inc.

Payment Processor

United States

Sumo Logic, Inc.

Logging and Anomaly Detection

United States

Tray.io, Inc.

Integration Automation

United States

Twilio, Inc.

SMS Notification

United States

Workato, Inc.

Workflow Automation

United States

Workday, Inc.

Enterprise Management

United States

Zapier, Inc.

Workflow Automation

United States

Zoom Video Communications, Inc.

Collaboration and Communication

United States, Germany, Netherlands, Ireland, Japan

HackerOne Affiliates

Depending on the geographic location of a Customer or their authorized users, and the nature of the Services provided, HackerOne may also engage one or more of the following Affiliates as Subprocessors to deliver some or all of the Services to a Customer:

Entity Name

Entity Country

HackerOne B.V.

Netherlands

HackerOne UK Limited

United Kingdom

Updates

As our business grows and evolves, the Subprocessors we engage may also change, and if we do, we will post any changes on this page.

If you are an existing HackerOne Customer and need to be notified when additional Subprocessors are used to provide HackerOne Services, you can subscribe to updates by submitting the following form: